FAQ
01
Professional Organizers use tested principles and expertise to better the lives of clients. By creating a custom organizing systems through guidance and a hands on approach to Organizing, decluttering, it’ll help individuals in residential homes and businesses take control of their surroundings, their time, their paper piles, their clothes and their lives.
02
During the consultation, we aim to identify issues and problem areas in your space. We’ll discuss potential solutions, estimate the investment in terms of hours and financial commitment for our decluttering and organizing services. Initially conducted virtually, we’ve found that onsite consultations are more effective, allowing us to precisely calculate the hours and financial investment tailored to your specific needs.
03
Yes you do at least in the beginning. It is difficult for a professional organizer to make decisions for you.
04
Yes, you can schedule organizing services for as few as 3 hours at a time per sessions.
05
Here is the link below. Kindly checkout our pricing structure https://lavenderorganizes.com/packages/
06
At Lavender Organizes, we operate on a 24-hour cancellation policy. When you book an appointment with us, that time is reserved exclusively for you and becomes unavailable for others. Services purchased are non-refundable. Cancellations prompt rescheduling within eight months from the project start date.
07
No, Lavender Organizes travels up to 1 hour without a travel fee charge.
08
Lavender Organizes does their best to understand our client wants & needs in advance & during the process, therefore, unfortunately all fees are non-refundable.
09
We require full payment at the time of scheduling out your session dates.
Paying in full guarantees you the package discount along with priority of first come to scheduling & blocking out your session dates in advance on the company planner.
If you’re unable to pay in full for a package recommended, we’d suggest paying by the hour our sessions are minimum of 3hours & we’d work your sessions around the dates that’s still available on the company schedule.
This is a high in demand service so please keep in mind we do get fully booked out very quickly!
10
Yes. Clients needing specific supplies will give Lavender Organizes a budget & we will provide your supplies for you.
11
Lavender Organizes prioritizes the safety of our team members. If your dog is well-trained and does not jump on organizers, there should be no issue. However, it’s important to consider that our organizers may carry and move heavy items. If a dog is in the entrance doorway, stepping over them could pose a safety risk. Therefore, keeping the dog in a safe area during organizing sessions would be the best practice for everyone involved.
12
Please see our list below: Northern VA, Alexandria VA, Falls Church VA, Arlington VA, Fairfax VA, Burke VA, McLean VA, Fairfax County VA, Washington DC, Maryland, New York City and New Jersey.
Additionally, Lavender Organizes travels for out of state projects. On top of your regular organizing rate, additional fees like a travel percentage, travel and lodging fare, and a car rental will be included into your recommended investment.
13
It depends on the amount of actual physical clutter you have, and how quickly you make decisions. All of these factors determine how long each individual project will take. Our team works efficiently and will do our best to quote you a realistic estimated completion time. For reference, our most popular package is our 6 session package. With 6 sessions we can tackle several spaces in your home. That package is called the Finland Package which totals 48 hours. Here is the link: https://lavenderorganizes.com/packages/
14
No, products needed to complete your project are not included in the quote provided to you.
15
No, you ultimately have the final say so on what stays in your home. However, please note the more items you own and decide to keep, the longer projects may take and the more money you may need to spend to invest in products to meet your needs.
16
We accept payments via check, Venmo, Zelle, Cash, and major credit cards through our website.
17
Prior to starting, you can submit an inspiration board via Pinterest or share with me what you’re like vs don’t like. I will shop within your style and budget.
18
This depends on several things:
1) Quantity of your items: How much of your items are you keeping?
2) What’s your style: What is your desired style for your space?
A small, closet-like pantry can range from $200-$500+
19
We appreciate your interest in gaining insights into our working relationship. Unfortunately, due to confidentiality and company policies, we cannot provide direct contact with past clients. However, you are welcome to explore reviews and testimonials on platforms such as Google, LinkedIn, BBB, Instagram, and Facebook for a comprehensive understanding of our services.
To check our reviews: Click here
20
Absolutely! We are happy to accommodate budgets. If you opt in for a package that differs from the recommendations we give you, we will inform you of the spaces we can tackle within the preferred package.
21
We respect your privacy. Before sharing any content on social media, we always seek explicit consent from our clients through the contract. If you’re comfortable, we’d discuss and agree on the posting details together.
Locations We Serve
